Add Reliable Stock Control Without Replacing Your Order Management Software
If your orders are already processed, packed and shipped by software you're happy with, better stock control doesn't have to mean starting again. TrueSKU sits beside it as the place where the stock position lives.
Who does what
Your existing software
- Receives and processes orders
- Picking, packing and labels
- Shipping and fulfilment
TrueSKU
- The central stock position for every SKU
- A movement history behind every figure
- Purchase orders and supplier items
- Stocktakes that don't stop sales
- Quantity updates to supported sales channels
How sales reach TrueSKU
TrueSKU needs to know about each sale so it can take it off the stock figure. There are two routes, and for each sales channel you use one of them.
- Route A, native channel collection. For the channels listed on the integrations page, TrueSKU imports your listings, collects your sales through each channel's own API and sends stock quantities back. This is separate from your shipping software, which can carry on as before. Not every channel supports every capability, so check the integrations page.
- Route B, your order software through the API. Software that can call a web API can send its sales to TrueSKU's documented sales-import endpoint. See TrueSKU as an inventory API for developers and the developer documentation.
Choose one source of sales for each channel. If TrueSKU collects a channel's orders itself and your order software also sends the same orders, they would be counted twice.
A real example: Packing Partner
Packing Partner is an order-processing product that handles dispatch. Its long-standing connection to TrueSKU uses the API: sales go into TrueSKU's inventory ledger, and TrueSKU provides the stock control, purchasing and stocktakes that Packing Partner doesn't. Orders are still packed and shipped exactly as before.
Packing Partner is a worked example of the API route, not the only way to use it. Read TrueSKU for Packing Partner customers for the details.
What this is not
- TrueSKU is not an order-management, picking or shipping system. If you want one product to do all of that, an all-in-one platform may suit you better.
- It does not automatically integrate with every order-management application. Direct integrations exist for the sales channels on the integrations page; anything else goes through the API.
- It does not send stock quantities back into your order software.
Frequently asked questions
Do I have to stop using my shipping or order-management software?
No. TrueSKU is not an order-management or dispatch system and does not try to replace one. Your existing software keeps handling orders, picking, labels and fulfilment.
Does TrueSKU integrate with my order-management software?
Not automatically. TrueSKU has native integrations with the sales channels listed on the integrations page, and a documented API that order software can use to send sales in. Packing Partner does this today. For other software, it depends on whether that software can send data to an API, so ask us before assuming.
Could a sale be counted twice?
It could if the same orders reach TrueSKU by two routes. For each sales channel, use one source of sales: either TrueSKU collects that channel's orders itself, or your order software sends them, not both.
Does TrueSKU send stock quantities back to my order software?
No. Order software that sends sales in is not one of the channels TrueSKU pushes quantities to. TrueSKU sends quantities to the supported sales channels you connect to it.
What does an order need to contain to be sent in?
A stable order reference, the order time, and for each line a stable line reference, the SKU or listing code, the title and the quantity. Re-sending the same references updates the record instead of duplicating it. The developer documentation has the full format.
Read on
Not sure how your setup would work?
Tell us which software you use and we'll tell you honestly whether TrueSKU fits.